Last updated: [date]
This Privacy Policy explains how OISAI (Orient Institute of Science and AI), “we”, “us” or “our”, collects, uses and protects your personal information when you visit theorientscience.online (the “Website”) or use our online learning services.
1. Information we collect
We may collect the following information:
- Contact details you give us: your name, email address, phone number, selected program and the message you write when you fill in our enquiry form or contact us.
- Account information: when you register as a student or instructor, your name, username, email address, password and profile details.
- Learning activity: the courses you enroll in, lessons you complete, quiz and assignment results, and certificates earned.
- Payment information: if you buy a course, the order details needed to process your purchase. Card details are handled by our payment provider, [payment provider name], and are not stored on our Website.
- Technical information: your IP address, browser type, device, pages visited and the date and time of your visit, collected through cookies and similar technologies.
2. How we use your information
We use your information to:
- Reply to your enquiries and provide information about our programs.
- Create and manage your student or instructor account.
- Deliver courses, live classes, quizzes, assignments and certificates.
- Process orders and send receipts and important account messages, such as password resets.
- Improve our Website, courses and services.
- Keep the Website secure and prevent misuse.
- Meet our legal obligations.
We do not sell your personal information.
3. Who we share information with
We share information only when needed to run the Website and our services, with:
- Our hosting and email providers (Hostinger), who store the Website data and handle our email.
- Our learning platform tools, such as Tutor LMS, which runs on our Website.
- Payment providers, to process purchases, if payments are enabled.
- Instructors, who can see the learning progress of students enrolled in their courses.
- Authorities, when the law requires us to.
4. Cookies
We use cookies to keep you logged in, remember your preferences and make the Website work properly.
- If you visit our login page, we set a temporary cookie to check whether your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
- When you log in, we set several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen option cookies last for a year. If you select “Remember Me”, your login lasts for two weeks. When you log out, the login cookies are removed.
You can block or delete cookies in your browser settings, but some parts of the Website, such as your student dashboard, may not work without them.
5. Data retention
We keep your information only as long as needed for the purposes above. Enquiry messages are kept for as long as needed to respond and follow up. Account and learning records are kept while your account is active and for a reasonable period afterward, unless the law requires us to keep them longer. You can ask us to delete your account and data at any time.
6. Data security
We take reasonable steps to protect your information, including secure hosting and access controls. No method of transmission or storage online is completely secure, so we cannot guarantee absolute security.
7. Your rights
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you.
- Ask us to correct or update it.
- Ask us to delete it.
- Object to or limit how we use it.
To use any of these rights, contact us using the details below. We will reply within a reasonable time.
8. Children
Our programs include school-level learners. If a student is under 18, we ask that a parent or guardian provides consent and supervises the use of the Website. We do not knowingly collect personal information from children without parental or guardian permission. If you believe a child has given us information without permission, contact us and we will remove it.
9. Third-party links
Our Website may link to other websites, for example WhatsApp or social media pages. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed. Continued use of the Website after an update means you accept the new version.
11. Contact us
If you have questions about this Privacy Policy or your information, contact us:
- Organization: OISAI (Orient Institute of Science and AI)
- Email: contact@theorientscience.online
- Phone / WhatsApp: +92 300 4310699
- Website: theorientscience.online